Stories on your domain is the holy grail. If you would like to make your stories memorable and easy to find with a branded custom domain, then you can map any domain you own directly to your Tappable Stories.

This is done by adding a CNAME record within your domain's DNS settings and a few extra steps of setup within Tappable.

cname.tappable.link

All Tappable sites will automatically be provided with an SSL certificate by default, which simplifies the process and ensures you site is secure.

Here are the steps to get your custom domain.

  1. Add the CNAME on your hosting provider. (Cloudflare, Namecheap, you name it)

  2. Choose your subdomain prefix

  3. Send us a little message in the Intercom bubble and we'll make the connection for you.

  4. Initiate the connection and you're ready to roll.

Step 1: Add the Tappable CNAME link in your DNS provider. Here are a few Popular DNS providers:

  • Cloudflare

  • GoDaddy

  • Namecheap

  • Google

  • Hover

  • Gandi

Step 2: Once that is set, you can now create your subdomain. We recommend stories.yourdomain.com but you can choose any prefix of your choice.

The connecting process might take up to a minute.

From now on all your Story links will be with your domain. 😉

Connecting with Cloudflare

As Tappable is already managing the SSL certificate with Cloudflare, the CNAME record should be DNS only.

This is how it should look within you DNS records. If the little cloud is orange, we've seen with previous customers that double safety standards doesn't work.

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